Frequently Asked Questions about Brother Label
The RL-B-Fx-T231 cannot be used in the PT-E115 machine.
The RL-B-Fx-T231 ribbon cannot be used in the PT-E115 machine; a product with a chip is required.
Frequently Asked Questions about D1 Labels
Why does the ribbon come out with the D1 label when I print labels?
The ribbon in the label cassette may be loose. Remove the label cassette from the label printer and ensure that the ribbon is snug against the label. If the ribbon is loose, turn the black spool in the label cassette clockwise to tighten it until the ribbon is snug against the label. The ribbon in the label cassette may be damaged or torn. If damaged or torn, replace the label cassette.
Frequently Asked Questions about lines are found on the label surface
If one or more vertical lines are found on the label surface, how should they be handled?
Please clean the print head. If the fault persists, the print head is considered damaged and needs to be replaced.
If there are multiple slanted white lines on the label surface, how can this be resolved?
This problem occurs due to carbon ribbon wrinkles. Please adjust the left-right balance performance of the carbon ribbon.
The carbon ribbon and label are correctly matched, but no text can be printed, and no errors are reported on the printer or computer end. How can this be resolved?
Please check the carbon powder layer of the carbon ribbon to see if it is inner carbon or outer carbon, and then determine the correct installation path.
Frequently Asked Questions
Ribbon breakage
Excessive tension on the ribbon, causing the stitching to break or the print hammer to damage the ribbon, resulting in ribbon breakage. In the former case, the broken part can be cut off and re-stitched; in the latter case, simply replace the ribbon.
B90 Frequently Asked Questions and Solutions
Poor print quality
1. Remove the label tape from the machine.
2. Check if there is any label tape stuck in the machine.
3. If so, remove it. You can use tweezers or a small paperclip to help clear the jam.
4. Check if the two discs are correctly aligned. On the discs, at the horizontal position of the cutter, you will find two arrows or a wide plastic block; these two arrows or the wide plastic block should be aligned with each other.
5. If not, align the two discs correctly. Hold the upper wheel of the device and turn the lower wheel until the cutter center of the upper wheel is aligned with the wide plastic block of the lower wheel. A clicking sound should be heard when the rollers are correctly aligned.
6. Press the printing device 3 times without inserting the tape.
7. Reinsert the label tape.
8. Perform a test print.
Print head movement is obstructed, stopping with a long beep or vibrating in place
Reason: Because the print head guide rail becomes dry after prolonged sliding, the print head movement will be hindered, and to a certain extent, it will cause the printing to stop. If not handled in time, it may seriously burn out the drive circuit.
Solution: Apply a few drops of instrument oil to the print guide rail, move the print head back and forth to distribute it evenly. After restarting, if there is still a hindrance phenomenon, it may be that the drive circuit is burned out, and it needs to be sent to the repair department.
Incomplete or unclear character printing
1. Needle printer
Reasons:
①. The print ribbon has been used for too long.
②. The print head has not been cleaned for a long time, and there is too much dirt; the print head has broken needles.
③. The print head drive circuit is malfunctioning.
Solutions:
First adjust the spacing between the print head and the print roller. If the fault cannot be eliminated, replace the ribbon.
If the print head needle is broken or the drive circuit is faulty, the print needle or drive tube must be replaced.
2. Inkjet printer
Reasons:
①. The ink cartridge is empty.
②. The printer has not been used for a long time or has been exposed to direct sunlight, causing the nozzle to become clogged.
Solutions: You can replace the ink cartridge or refill the ink. If the ink cartridge is not used up, it can be determined that the nozzle is clogged.
Remove the ink cartridge (for printers where the ink cartridge nozzle is not integrated, the nozzle needs to be removed), and soak the nozzle in warm water for a while. Be sure not to immerse the circuit board part in water, otherwise the consequences will be unimaginable.
The print is clear on one side but blurry on the other.
The issue can be resolved by adjusting the distance between the print head guide and the print roller to make them parallel.
The print is faint and the characters are illegible.
Printer paper turned black
If the printed document is black and inconsistent with the preview, check if the printer nozzle is damaged, if the ink tube is broken, and if the printer ink model and specifications are normal.
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